Retail companies don't have time to
check each piece with you at the door, which is why they give you a
return policy- in case there is a defect they don't know about. We turn on and check
each item before you leave, and therefore have a "no returns" policy. If it
isn't broken out of the box, it isn't going to have any problems in the
near future. We just want to curb buyer's remorse and we pass the
savings of this policy on to you. If problems occur later on, you may contact the manufacturer for in home repair and/or replacement if a warranty is included with your purchase. Even with a "no returns" policy, we want our customers to be happy and will try to help out as much as possible where we can. Thanks for buying from Video Games Cheap!